Delhi
Responsibilities
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the companies reputation
• Go the extra mile to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
Requirements And Skills
• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
Experience | 0 - 4 Years |
Salary | 2 Lac To 4 Lac P.A. |
Industry | Sales & Marketing / Business Development / Telecaller |
Qualification | Secondary School, Diploma, Advanced/Higher Diploma, Professional Degree, B.C.A, B.E, B.Tech, Post Graduate Diploma, M.C.A, M.B.A/PGDM |
Key Skills | Inside Sales Executive Inside Sales Inside Sales Representative Telesales Executive B2B Sales Executive |
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